Welcome to Ravoolz online store! The following Terms of Service govern your use of our website and services. Please read these terms carefully before using the Site.
Acceptance of the conditions
- By using the Ravoolz website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use the site.
Registration and account
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Registration : You must create an account to use some of our services. You must provide true and accurate information when registering.
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Account Security : You are responsible for maintaining the confidentiality of your account information and password. You must notify us immediately of any unauthorized use of your account.
Use of the Site
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Lawful Use : You agree to use the Site only for lawful purposes and in accordance with these Terms. You are prohibited from using the Site to post any illegal, harmful or offensive content.
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Intellectual Property : All content available on the Site, including text, images, and logos, is the property of Ravoolz and protected by copyright and trademark laws. Reproduction or distribution of any part of the content is prohibited without prior written permission.
Orders and payment
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Prices : All prices displayed on the website include applicable taxes, unless otherwise stated.
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Payment : You can pay using the payment methods available on the website. All information provided must be true and accurate.
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Order Confirmation : After completing the payment process, you will receive a confirmation email containing the order details.
Shipping and handling
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Shipping cost : The shipping cost within Kuwait is 2 Kuwaiti dinars.
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Delivery time : We guarantee to deliver orders within 24 hours of order confirmation.
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Tracking Information : You will receive a text message with shipment tracking information once your order has shipped.
Returns and exchanges
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Return Policy : You can request to return or exchange products within 14 days from the date of receipt, provided that the products are in their original condition and unused.
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Return costs : Shipping fees are non-refundable.
legal responsibility
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Content : We do our best to ensure that the information on the website is accurate, but we do not guarantee that it will be error-free.
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Damages : We will not be responsible for any direct or indirect damages arising from the use of the site or the services provided.
Modifications to the Terms
- We reserve the right to modify the Terms of Service at any time. Amendments will be posted on this page, please review it regularly. Your continued use of the site after the amendments are published will be deemed your acceptance of the amended terms.
Applicable law
- These terms shall be governed by and construed in accordance with the laws of the State of Kuwait, and any disputes arising from them shall be within the jurisdiction of the Kuwaiti courts.
Contact us
- If you have any questions or need more information, you can contact us via email: wecare@ravoolz.com.